The Oil Code of Conduct in Australia governs the conduct of companies involved in the supply of petroleum products in Australia. The Code was introduced in 2006 by the Australian Competition and Consumer Commission (ACCC) to promote fair competition and transparency in the petroleum industry.
Under the Oil Code, petroleum suppliers must provide their customers with clear and accurate information on the prices, terms, and conditions of their products and services. They must also provide timely and accurate information on changes to prices, terms, and conditions. Additionally, the Code requires suppliers to have effective dispute resolution procedures in place to address complaints and disputes with customers.
The Code is administered by the ACCC, which monitors compliance with the Code and investigates any complaints or breaches of the Code.
The Code applies to suppliers of petrol, diesel, and other petroleum products, including wholesalers, distributors, and retailers.
If you are a service station retailer and need help with a dispute, Diablo Lawyers can help in several ways, including: